Frequently Asked Questions

What is VintageBackgrounds.com?

VintageBackgrounds.com is an AI-powered tool that generates vintage-style backgrounds for your product photos. We specialize in 1950s-1990s era styles, perfect for e-commerce sellers on Amazon, eBay, Etsy, and Shopify. Simply upload your product image (preferably with transparent background), select a vintage style, and our AI generates professional backgrounds in under 30 seconds. No design skills required—just upload and go.

What vintage styles do you offer?

Do I need to create an account?

No! You can start using our free tier right away with Google OAuth—no credit card required. Free users get 3 generations per day (720P resolution, no watermark). If you need higher resolution, unlimited generations, or commercial use, you can upgrade to Starter ($9.99/month), Pro ($19.99/month), or Team ($29.99/month) plans anytime.

What image formats can I upload?

You can upload JPEG, JPG, and PNG files. For best results, use PNG images with transparent backgrounds. Keep files under 10MB each. Our AI will automatically blend your product into the vintage background. You can download results in PNG (transparent) or JPG (solid background) formats.

How long does generation take?

Most backgrounds generate in 15-30 seconds. The exact time depends on image size and style complexity. Our AI uses Stable Diffusion XL with custom LoRA models optimized for speed and quality. You'll see a real-time progress indicator so you know when your background is ready.

Is this suitable for e-commerce sellers?

Absolutely! VintageBackgrounds.com is built specifically for e-commerce platforms. We provide size presets for Amazon (1000x1000px, 1500x1500px), eBay (800x800px), Etsy (1000x1000px), and Shopify (custom sizes). Generated backgrounds are fully commercial-use licensed, so you can safely use them in your product listings, marketing materials, and social media.

Is this suitable for beginners?

Yes! VintageBackgrounds.com is designed to be accessible for sellers of all experience levels. Our intuitive 3-step process (upload → select style → download) makes it easy—just upload your product image, pick a vintage era and style, and let the AI do the work. No design skills or Photoshop experience needed.

Who can benefit from using this service?

Our service is perfect for Amazon sellers creating product listings, eBay sellers optimizing auction photos, Etsy shop owners showcasing handmade vintage items, Shopify store owners building brand consistency, vintage collectors and antique dealers, and anyone selling retro, classic, or nostalgic products. If you want professional-looking vintage backgrounds without hiring a designer, this is for you.

Is there a free option?

Yes! Our free tier includes 3 generations per day at 720P resolution with no watermark. Perfect for testing our service and occasional use. You get access to all vintage style templates and e-commerce platform size presets. No credit card required—just sign in with Google to get started.

How much does it cost?

How do I cancel my subscription?

You can cancel your subscription at any time. Log in to your dashboard, go to your account settings, and click on "Manage Subscription" or "Billing." You'll be redirected to Stripe's billing portal where you can download invoices, switch plans, and cancel. Your account stays active until the end of your current billing period, so you keep using all features until then. No penalties, no hassle.

What's your refund policy?

We offer a 30-day money-back guarantee for new monthly subscriptions. If you're not satisfied within the first 30 days, contact us for a full refund.

However, due to GPU processing costs from our AI providers (Replicate API), we generally cannot offer refunds for pay-per-use purchases. Pay-per-use credits expire after 1 year but can be used anytime before expiration.

Exception: If you experience technical issues that prevent background generation due to errors on our end, we'll restore the corresponding credits to your account rather than providing monetary refunds.

What happens to my images if I cancel?

Generated backgrounds are available for download for 30 days (via shareable links). After that, they're deleted from our servers unless you've saved them to your account. Processing history is retained based on your plan: Free tier (90 days), Starter (30 days), Pro/Team (90 days). You can export your images before canceling to keep them permanently.

When do I get access after subscribing?

Immediately! Your premium features activate within seconds of payment. You'll have instant access to unlimited generations, higher resolutions (2K, 4K), commercial licensing, and all other plan features. No waiting around—start creating right away.

What currency do you use?

All prices are in US Dollars (USD). If you're outside the US, your bank or credit card company will convert the amount, and you'll see the converted charge on your statement.

Is payment service secure?

Yes, our payment service is 100% secure. Financial processing is handled by Stripe, one of the world's most trusted payment processors. We never store your card details on our servers—Stripe handles everything securely with bank-grade security standards.

What payment methods do you accept?

We accept payments via credit or debit cards, including Visa, Mastercard, American Express, and Discover. All payments are processed securely through Stripe. Currently, we do not accept PayPal or cryptocurrency.

What's the highest resolution I can get?

How does the AI background generation work?

Our AI combines advanced image processing with vintage style generation. First, we analyze your product image to understand lighting, shadows, and edges. Then, using Stable Diffusion XL with custom LoRA models trained specifically on 1950s-1990s aesthetics, we generate a matching vintage background. Finally, we blend your product into the background with smart shadow matching and edge softening for a natural, professional look.

The entire process takes 15-30 seconds, and you can adjust parameters like style intensity, color saturation, and background complexity in Pro/Team plans.

What AI technology do you use?

We use Stable Diffusion XL (SDXL) as our base model, enhanced with custom LoRA (Low-Rank Adaptation) models specifically trained for vintage aesthetics from the 1950s-1990s. This combination gives us the quality of SDXL with the style consistency of specialized vintage models. Processing is handled through Replicate API for reliability and speed.

Will the product blend naturally with the background?

Yes! Our AI is designed for natural blending. We automatically detect lighting direction from your product image and generate matching shadows in the vintage background. The system also softens product edges for seamless integration. For best results, upload product images with transparent backgrounds (PNG format).

Pro/Team users can manually adjust shadow intensity, edge softness, and blend mode for fine-tuned control.

What's the difference between Starter, Pro, and Team plans?

Can I process multiple images at once?

Yes! Pro and Team plans support batch processing—upload up to 20 product images at once and apply the same vintage style to all of them. This is perfect for creating consistent product catalogs or updating multiple listings at once. Free tier and Starter plans process one image at a time.

What format will my generated image be in?

How does processing history work?

If you're logged in, we save all your generated backgrounds in your account. You can view everything you've created, download images again, and see details like which style you used and when you generated it. History retention depends on your plan: Free tier (90 days), Starter (30 days), Pro/Team (90 days). Great for keeping track of your work and reusing previous generations.

Can I use this on my phone?

Yes! Our site is fully responsive and works on phones, tablets, and computers. Just open your browser and go to vintagebackgrounds.com. All features work the same way on mobile devices.To generate on iPhone or Android: Open your browser → Go to vintagebackgrounds.com → Upload a photo from your gallery → Select a vintage style → Download your result. That's it!

Do you store my images?

Uploaded product images are automatically deleted after 24 hours from Cloudflare R2 storage. Generated backgrounds are available for 30 days via shareable links, then deleted unless saved to your account. We never use your images for AI training or share them with third parties. You have full control over your data.

Can I customize the vintage styles?

Pro and Team plans include advanced customization options. You can adjust color saturation, texture intensity, lighting direction, and shadow hardness. You can also save custom templates based on your preferred settings, making it easy to maintain consistent branding across your product images.

Is it safe to use?

Yes. We take security seriously. Your data is encrypted with SSL/TLS, stored in Cloudflare R2 secure storage, and we follow GDPR standards. All authentication is handled by Google OAuth—we never see or store your password. Want more details? Check out our privacy policy.

How long do you keep my images?

Uploaded product images are automatically deleted after 24 hours. Generated backgrounds are available for 30 days via shareable links. If you save backgrounds to your account, they're retained according to your plan's history policy (Free: 90 days, Starter: 30 days, Pro/Team: 90 days). You can delete any image from your account at any time.

Do you use my images to train AI?

No. We never use your uploaded images or generated backgrounds for AI training, model improvement, or any other purpose beyond generating your requested backgrounds. Your product photos stay completely private. This is a core commitment of our service.

Is my payment information secure?

Absolutely. We use Stripe for payment processing, which means we never store your credit card information on our servers. All transactions are encrypted and processed through Stripe's secure infrastructure, which meets PCI DSS Level 1 compliance—the highest security standard in the payment industry.

How do I get help?

Use our help center, check this FAQ, or fill out our contact form. We usually respond within 24 hours on weekdays. If it's urgent, mark your message as urgent when you contact us. Pro and Team plan users get priority support with faster response times.

Do you have tutorials?

Yes! We have step-by-step guides, video tutorials, and tips on our website. Learn how to upload product images, select the best vintage styles for your products, and optimize your e-commerce listings. Check out our tutorials section for pro tips and best practices.

When is support available?

Monday through Friday, 9 AM - 6 PM EST, and Saturday, 10 AM - 4 PM EST. We're closed Sundays. You can always submit a request through our contact form—we'll get back to you as soon as we can. Pro and Team plan users receive priority responses.