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Find answers to common questions, learn how to use our platform, or contact our support team for personalized assistance.

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Popular Questions

Quick answers to the most common questions

How do I upscale an image?

Upload your image on our homepage, choose an AI model (Beta, V1 Fast, or V2 Pro), select your desired resolution (2K, 4K, 8K, or 16K), and click "Process". Your image will be processed in 10-60 seconds, and you can download the enhanced result.

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What image formats are supported?

We support JPEG, JPG, PNG, WebP, and HEIC formats. You can upload images up to 10MB each. Processed images are typically downloaded as JPG or PNG, depending on your original file format.

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How much does it cost?

Basic features are free! Without login, you can process up to 2 images per day. With a free account, you get 20 credits on sign-up (1 credit per image). Premium plans start at $5/month for more processing credits and access to all AI models.

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What's the difference between Beta, V1, and V2 models?

Beta models are our newest experimental options with best quality but longer processing times. V1 Fast is optimized for speed with solid results. V2 Pro offers the highest quality output, perfect for professional work, but may take longer to process.

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Can I process multiple images at once?

Yes! You can upload and process up to 3 images simultaneously. All images will process together, saving you time. This is perfect when you have a batch of photos to enhance.

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How long does processing take?

Most images process in 10-60 seconds. Processing time depends on your image size and the AI model you choose. Higher resolutions like 8K or 16K may take a bit longer. We show an estimated time before processing starts.

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Still Need Help?

Our support team is available 24/7 to assist you. Get in touch and we'll help you resolve any issues.